Team Manager

Full Time

Just Added

We have a fantastic opportunity available for a leader within the Linguistics sub-department of our Translation team. The Team Manager role supports and develops assistant-, executive- and administrator-level roles and is crucial to the ongoing performance and development of a high-performing team. The role will leverage people management skills to motivate, coach, and mentor translation team members, fostering a culture of excellence, integrity and continuous improvement. You'll collaborate closely with other team managers and department managers to achieve this. We embrace a hybrid working model in our Leeds office, balancing flexibility with collaboration. To maintain a strong team rapport, you'll be in the office a minimum of three times a week, engaging with your team members in person and demonstrating the benefits of a strong office culture.

Role

Contract: Permanent, full-time (37.5 hours/week)
Salary: £28,000 - £32,000 (depending on experience)
Team Performance, Motivation and Success
- Drive team and individual performance to meet business goals, ensuring each member hits targets, develops as expected, and is supported through upskilling and performance management.
Individual/ Team Training and Development
- Lead and report on essential individual and team meetings such as 121s, performance reviews, planning meetings and team discussions.
Resource Planning and Workload Distribution
- Effectively plan team resources to ensure all client work is delivered at service level standards, including proactively managing holidays and sickness absence.
Other
- Support in consistent communication for both agency and department-wide people and operational initiatives.

Requirements

Outstanding time-management skills, with a proven ability to structure team workloads in a way that ensures results
Proven experience leading team projects from start to finish
Proven problem-solving techniques and showcases the want to empower team members to implement change
Previous experience of, and a natural ability to, leading high-performing teams.
Excellent communication skills with the ability to liaise with personnel at all levels and verbally communicate updates in individual and group setting
The ability to own and deliver messages objectively, even if, on occasions, they are in conflict with your own personal views and opinions
High emotional intelligence, handling situations sensitively and confidentially
Uses a collaborative approach; able to influence, drive ideas and effectively address issues guiding others toward the accomplishment of identified goals
Impeccable attention to detail, including good presentation skills and the ability to write and review process documents
Results-driven and data-orientated, thriving under pressure and deadlines
A driven, proactive mindset with strong commercial awareness and knowledge of all departments across the agency and how they work together.
Background in languages, translation and/or quality assessment is desirable

Benefits

33 days annual leave
Birthday off work
Work abroad policy (up to 30 days per year)
Competitive pension scheme (matched up to 7%)
Industry-leading family policies
Hybrid, flexible working
Life assurance and private Bupa healthcare
Regular team socials
Free weekly breakfasts

We appreciate that employing people with a broad range of life experiences and ways of thinking adds value to our organisation. If you require any additional support or reasonable adjustments that will help you to perform at your best and be happy in the workplace, please let us know.

Role

Contract: Permanent, full-time (37.5 hours/week)
Salary: £28,000 - £32,000 (depending on experience)
Team Performance, Motivation and Success
- Drive team and individual performance to meet business goals, ensuring each member hits targets, develops as expected, and is supported through upskilling and performance management.
Individual/ Team Training and Development
- Lead and report on essential individual and team meetings such as 121s, performance reviews, planning meetings and team discussions.
Resource Planning and Workload Distribution
- Effectively plan team resources to ensure all client work is delivered at service level standards, including proactively managing holidays and sickness absence.
Other
- Support in consistent communication for both agency and department-wide people and operational initiatives.

Requirements

Outstanding time-management skills, with a proven ability to structure team workloads in a way that ensures results
Proven experience leading team projects from start to finish
Proven problem-solving techniques and showcases the want to empower team members to implement change
Previous experience of, and a natural ability to, leading high-performing teams.
Excellent communication skills with the ability to liaise with personnel at all levels and verbally communicate updates in individual and group setting
The ability to own and deliver messages objectively, even if, on occasions, they are in conflict with your own personal views and opinions
High emotional intelligence, handling situations sensitively and confidentially
Uses a collaborative approach; able to influence, drive ideas and effectively address issues guiding others toward the accomplishment of identified goals
Impeccable attention to detail, including good presentation skills and the ability to write and review process documents
Results-driven and data-orientated, thriving under pressure and deadlines
A driven, proactive mindset with strong commercial awareness and knowledge of all departments across the agency and how they work together.
Background in languages, translation and/or quality assessment is desirable

Benefits

33 days annual leave
Birthday off work
Work abroad policy (up to 30 days per year)
Competitive pension scheme (matched up to 7%)
Industry-leading family policies
Hybrid, flexible working
Life assurance and private Bupa healthcare
Regular team socials
Free weekly breakfasts

We appreciate that employing people with a broad range of life experiences and ways of thinking adds value to our organisation. If you require any additional support or reasonable adjustments that will help you to perform at your best and be happy in the workplace, please let us know.

Apply

What We Offer You

More than translation, our language services are designed to achieve real connection with your customers with a fully-integrated approach to multilingual content.

Welcome

Enjoy a warm welcome from the team plus a comprehensive induction plan to give you the best start to your career with us.

Flexibility

We know how important it is to have a flexible working environment. Whether at home or in the office, we give you the autonomy to work your way.

Training & Development

We are committed to supporting your development through tailored training programmes and expert workshops to help you reach your full potential.

Welcome

Enjoy a warm welcome from the team plus a comprehensive induction plan to give you the best start to your career with us.

Flexibility

We know how important it is to have a flexible working environment. Whether at home or in the office, we give you the autonomy to work your way.

Training

We are committed to supporting your development through tailored training programmes and expert workshops to help you reach your full potential.

Benefits

Industry-leading holiday allowance, generous pension scheme, private health care, life insurance, home equipment allowance and more.

Well-being

Your well-being is our priority. We offer 24/7 mental health support, regular wellness initiatives and healthy snacks to fuel your body and mind.

Culture

Be part of a vibrant, international team with regular social events both in and out of the office!

Benefits

Industry-leading holiday allowance, generous pension scheme, private health care, life insurance, home equipment allowance and more.

Well-being

Your well-being is our priority. We offer 24/7 mental health support, regular wellness initiatives and healthy snacks to fuel your body and mind.

Culture

Be part of a vibrant, international team with regular social events both in and out of the office!

Birthdays Off

Birthdays are there to be celebrated! Enjoy a day off on your birthday and let us know all about it later.

Modern Offices

Our office space is designed to provide the perfect environment for collaboration, creative thought and focused working.

Breakfast & Drinks

What more can we say? Enjoy a regular office breakfast and Friday drinks with the team!

Birthdays off

Birthdays are there to be celebrated! Enjoy a day off on your birthday and let us know all about it later.

Modern Offices

Our office space is designed to provide the perfect environment for collaboration, creative thought and focused working.

Breakfast & Drinks

What more can we say? Enjoy a regular office breakfast and Friday drinks with the team!

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